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We are dedicated to the highest quality available, and we promise that you will be 100% satisfied with your Life and Jewels heirloom piece.



Shipping

You can expect your heirloom piece of jewelry to arrive at your doorstep within 12-14 business days. If you choose to design your very own custom ring, your piece will arrive within 14-16 business days once your design has been finalized.



30 Day Guarantee

We guarantee that your ring will arrive to you free of any defects. Upon arrival, please inspect your piece and let us know if you see any problems immediately. The main thing to check for would be a slight crack in the metal, loose prongs, or missing pave stones. Within the first 30 days, we are happy to cover 100% of any manufacturing defects.



Family Heirloom Program

We understand you are creating this piece with the goal of passing it to the next generation. As such, we created our Family Heirloom program- which will give you our family pricing. This means absolutely no mark up on any repairs your L&J Heirlooms may need! Please enter your email address to be notified when this program goes live- you will be happy you did!!



Resizing

Resizing can be a headache. This is why we recommend you take our sizing tips seriously at the time of purchase. Please visit our sizing guide for a list of suggestions. Still, life happens, and your finger size may change. (We`ve had babies.. It's a thing!) If you are a member of our Family Heirloom Program, you will receive our exclusive family pricing on resizing. For all others, resizing will be a fee of $30. You will be responsible for covering the shipping costs.



Return Policy

Because of the custom nature of these pieces- we cannot accept returns or offer refunds. We stand behind the quality of each piece, and will cover any manufacturing defects found and reported within the first 30 days.

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